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Shipping Policy

Costs

UK - Free
Europe - £3.95
Rest of World - £4.95

If you are an International Customer your postage rates are calculated for you at the checkout stage.

 

Dispatch and Processing Times

Once your order is received, it will take approximately 3 working days to process and make ready for dispatch. Please Note: a ‘working day’ means a Monday to Friday that is not a Bank or Public Holiday. Please allow an additional day in the event of a public holiday.


Postal/Shipping Timings

As all our items are made to order, especially for you, we cannot expedite the printing and despatch process any sooner than the timings provided.

UK - Delivery will normally be made within 1-2 working days from the date of dispatch to all UK mainland addresses. 

Europe - Please allow 3-5 days for delivery.

Rest of World - Please allow 10-12 working days for all international orders.

In the unlikely event that your order arrives damaged, or you receive the wrong item, please contact us as soon as possible by emailing admin@cloudcity7.com 

Cloud City 7 cannot be held responsible for any delays that are out of our control.

 

 

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